"We selected Susan to be our Realtor as we know her knowledge of the Ladd Park housing market and the Franklin area is very strong. Although my wife knew Susan through the Ladd Park neighborhood Book Club, I was mostly familiar with Susan through her housing related Facebook posts that she makes when she completes a sale for her clients. Certainly we were no strangers to the buying or selling process. Through our 30+ years of marriage, we have lived in 6 houses in 4 different states and have had a wide range of realtor related experiences. Our objective is always to have a quick, efficient and fair process. Susan understood our objective and, after our first (and truly only) meeting where we developed our strategy together, the execution of the strategy was left up to Susan. We were not disappointed! Susan was able to sell our house within 24 hours of the house being listed. She conducted one open house and the professionals she worked with (for photos, measurements, staging, etc.) were obviously top notch and not obtrusive to our daily schedule. Susan is that "neighborhood friend" who also conducts her business very professionally, responsively and reliably. We would recommend Susan to those individuals who decide to approach the selling and or buying process the way we did. Clearly a great fit for us and the results speak for themselves. Thank you, Susan, and Keller-Williams for delivering for us!"